Outage in Procore

Intermittent Issues with Invoice Tool

Resolved Minor
June 27, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Engineers are investigating an issue impacting our customers ability to load the 'Invoice' Tool. Owner invoices remain available for viewing by navigating to 'Prime Contract' and opening the 'Invoicing' Tab of that contract. Additional information will be provided as new information becomes available.
Components affected
Procore Invoicing

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/27/2023 07:05PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/27/2023 06:06PM

Engineers have implemented a fix resolving the issues with the Invoice Tool. The tool is functioning as expected. Teams will continue monitoring at this time.

IDENTIFIED over 2 years ago - at 06/27/2023 03:54PM

Engineers have identified the issue causing impact to the Invoice Tool and are working towards a fix. A workaround remains available to view invoices which is to navigate to 'Prime Contract' and open the 'Invoicing' Tab of that contract.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 06/27/2023 03:24PM

Engineers are investigating an issue impacting our customers ability to load the 'Invoice' Tool. Owner invoices remain available for viewing by navigating to 'Prime Contract' and opening the 'Invoicing' Tab of that contract.

Additional information will be provided as new information becomes available.

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