Outage in Procore

Users are unable to export PDFs from RFI and Submittal item view pages

Resolved Minor
July 21, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing the inability to export PDFs from within the RFI or Submittal item view pages. Additional updates will be provided as new information becomes available.
Components affected
Procore Submittals Procore RFIs

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/21/2023 10:36PM

During the incident, users experienced the inability to export PDFs from within the RFI or Submittal item view pages. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING about 2 years ago - at 07/21/2023 08:48PM

Our engineering team has implemented a solution to remediate the issue where users were experiencing the inability to export PDFs from within the RFI or Submittal item view pages. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 years ago - at 07/21/2023 08:09PM

Our engineering team is investigating an issue where users may be experiencing the inability to export PDFs from within the RFI or Submittal item view pages.

Additional updates will be provided as new information becomes available.

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