Outage in Procore

Errors on accessing File Uploads

Resolved Minor
July 26, 2023 - Started about 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

Our engineering team has identified the cause of errors when accessing a subset of uploaded files. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore File Uploads

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/26/2023 03:02PM

During the incident, users experienced errors when accessing a subset of uploaded files. Our engineering team has restored normal functionality, this incident has been resolved.

IDENTIFIED about 2 years ago - at 07/25/2023 11:01PM

Our engineering team has identified the cause of errors when accessing a subset of uploaded files. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

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