Outage in Procore

QuickBooks Desktop Web Connector Issues

Resolved Minor
August 22, 2023 - Started about 2 years ago - Lasted 3 days
Official incident page

Incident Report

Our engineering team is investigating an issue where some users may be experiencing connectivity issues between Procore and QuickBooks Desktop Web Connector. Additional updates will be provided as new information becomes available.
Components affected
Procore QuickBooks

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/25/2023 07:54PM

There are documented steps available to resolve the connectivity issues seen as a result of this incident, please visit http://intuit.me/cert for details.

MONITORING about 2 years ago - at 08/23/2023 04:02PM

Our third party vendor has documented steps required to resolve the connectivity issues. Please visit http://intuit.me/cert for more information.

IDENTIFIED about 2 years ago - at 08/22/2023 10:18PM

Our engineering team has identified that the connectivity issues between Procore and QuickBooks Desktop Web Connector is impacted by a third party vendor.

We will continue to provide updates as new information becomes available.

INVESTIGATING about 2 years ago - at 08/22/2023 09:04PM

Our engineering team is investigating an issue where some users may be experiencing connectivity issues between Procore and QuickBooks Desktop Web Connector.

Additional updates will be provided as new information becomes available.

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