Outage in Procore

Users not seeing Budget Codes in the list picker drop down when trying to add line items for Commitments, Prime Contracts, and Direct Costs.

Resolved Minor
September 01, 2023 - Started almost 2 years ago - Lasted about 15 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue where users may not be seeing Budget Codes in the list picker drop-down when trying to add line items for Commitments, Prime Contracts, and Direct Costs. Additional updates will be provided as new information becomes available.
Components affected
Procore Budgeting
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/01/2023 03:28PM

During the incident, users experienced not seeing Budget Codes in the list picker drop-down when trying to add line items for Commitments, Prime Contracts, and Direct Costs. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 09/01/2023 04:17AM

Our engineering team has implemented a solution to remediate the cause of users not seeing Budget Codes in the list picker drop-down when trying to add line items for Commitments, Prime Contracts, and Direct Costs. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 2 years ago - at 09/01/2023 01:27AM

Our engineering team has identified the cause of users not seeing Budget Codes in the list picker drop-down when trying to add line items for Commitments, Prime Contracts, and Direct Costs. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 2 years ago - at 09/01/2023 12:56AM

Our engineering team is investigating an issue where users may not be seeing Budget Codes in the list picker drop-down when trying to add line items for Commitments, Prime Contracts, and Direct Costs.

Additional updates will be provided as new information becomes available.

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