Outage in Procore

Charts containing Custom fields are not showing in Legacy Reporting

Resolved Minor
September 01, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing charts containing Custom fields not showing in Legacy Reporting. Additional updates will be provided as new information becomes available.
Components affected
Procore Reports

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/01/2023 09:02PM

During the incident, users experienced charts containing Custom fields not showing in Legacy Reporting. Our engineering team has restored normal functionality, this incident has been resolved.

IDENTIFIED about 2 years ago - at 09/01/2023 07:10PM

Our engineering team has identified the cause of charts containing Custom fields not showing in Legacy Reporting. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 years ago - at 09/01/2023 06:25PM

Our engineering team is investigating an issue where users may be experiencing charts containing Custom fields not showing in Legacy Reporting.

Additional updates will be provided as new information becomes available.

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