Outage in Procore

Invoicing UI Service Remote Entry is 404ing

Resolved Minor
October 06, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where some users may not be able to reach payments settings from their freemium account settings. Some users may not be able to reach Payment Requirements. Additional updates will be provided as new information becomes available.
Components affected
Procore Invoicing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/06/2023 01:35AM

During the incident, users experienced an issue where some users may not be able to reach payments settings from their freemium account settings and may not be able to reach Payment Requirements. Our engineering team has restored normal functionality, this incident has been resolved.

IDENTIFIED about 2 years ago - at 10/06/2023 12:10AM

Our engineering team has identified the cause of an issue where some users may not be able to reach payments settings from their freemium account settings and may not be able to reach Payment Requirements. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 years ago - at 10/06/2023 12:04AM

Our engineering team is investigating an issue where some users may not be able to reach payments settings from their freemium account settings. Some users may not be able to reach Payment Requirements.

Additional updates will be provided as new information becomes available.

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Increased Latency - about 2 months ago

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