Outage in Procore
PDF exports not sending from any tool
Resolved Major
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Outage Details
Our engineering team is investigating an issue where users may be experiencing the inability to export any PDFs.
Additional updates will be provided as new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/13/2023 05:28PM
During the incident, users experienced inability to export any PDFs and email delays. Our engineering team has restored normal functionality, this incident has been resolved.
MONITORING
almost 2 years ago - at 10/13/2023 03:54PM
Our engineering team is continuing to monitor the fix to ensure no reoccurrence of this concern.
We will be resolving this incident shortly.
MONITORING
almost 2 years ago - at 10/11/2023 12:22PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 10/11/2023 11:06AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 10/11/2023 11:06AM
2:01AM PDT, our engineering team has identified the issue and has implemented a fix. We will continue to monitor the fix for the next several hours.
INVESTIGATING
almost 2 years ago - at 10/11/2023 03:46AM
Our engineering team continues investigating the issue where users have been experiencing the inability to export PDFs. Emails unrelated to PDF generation have been restored. Email related to PDF generation is still affected. Updates will be provided as new information becomes available.
INVESTIGATING
almost 2 years ago - at 10/11/2023 12:15AM
Our engineering team continues investigating the issue where users have been experiencing the inability to export PDFs. Emails unrelated to PDF generation have been restored. Email related to PDF generation is still affected.
Additional updates will be provided as new information becomes available.
INVESTIGATING
almost 2 years ago - at 10/10/2023 05:47PM
Our engineering team is investigating an issue where users may be experiencing an inability to export any PDFs and email delays.
Additional updates will be provided as new information becomes available.
MONITORING
almost 2 years ago - at 10/10/2023 03:20PM
Our engineering team has implemented a solution to remediate PDF export issues. We are monitoring the situation to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
INVESTIGATING
almost 2 years ago - at 10/10/2023 12:16PM
Our engineering team is investigating an issue where users may be experiencing the inability to export any PDFs.
Additional updates will be provided as new information becomes available.
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