Outage in Procore

Android Application Service Degradation

Resolved Minor
October 19, 2023 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

Our engineering team has identified the cause of an issue for Android users where the application may close or crash unexpectedly when viewing items with currency designation. A workaround at this time is to refresh the Project Overview before viewing. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore Android Application

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/20/2023 03:11PM

During the incident, users experienced issues with the Android application closing unexpectedly. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 10/19/2023 10:47PM

Our engineering team has implemented a solution to remediate issues with the Android application closing unexpectedly when users view Tools and items with currency designation. We advise users to refresh the application to before viewing these Tools.

We are monitoring the situation for the next 12 hours to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 2 years ago - at 10/19/2023 10:01PM

Our engineering team has identified the cause of an issue for Android users where the application may close or crash unexpectedly when viewing items with currency designation. A workaround at this time is to refresh the Project Overview before viewing.

We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook