Outage in Procore

Error related to pdf services

Resolved Major
October 20, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue where users may be receiving errors related to pdf services. Additional updates will be provided as new information becomes available.
Components affected
Procore PDF Generation
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/20/2023 07:23AM

During the incident, users experienced issues with the pdf services . Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 10/20/2023 07:09AM

Our engineering team has implemented a solution to remediate the pdf services issue. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 2 years ago - at 10/20/2023 07:08AM

Our engineering teams are continuing to investigate the pdf service issue. We thank you for your patience as we work on this with top priority.

An additional update will be posted in 2 hours or as soon as new information becomes available.

INVESTIGATING almost 2 years ago - at 10/20/2023 05:03AM

Our engineering team is investigating an issue where users may be receiving errors related to pdf services.

Additional updates will be provided as new information becomes available.

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