Outage in Procore

Service Degradation - Procore Drive

Resolved Minor
November 14, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution. As a workaround, these features are available through the Documents Tool. Additional updates will be provided as new information becomes available.
Components affected
Procore Drive Procore Imports Procore Extracts Procore Android Application Procore iOS Application
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/14/2023 06:04PM

During the incident, users experienced issues affecting the use of Procore Drive and the Mobile application. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 1 year ago - at 11/14/2023 04:50PM

Our engineering team has implemented a solution to remediate issues affecting the use of Procore Drive and the Mobile application. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 11/14/2023 03:15PM

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution. This is impacting web and mobile applications.

As a workaround, these features are available through the Documents Tool.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 11/14/2023 02:16PM

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution.

As a workaround, these features are available through the Documents Tool.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Degraded Performance on Procore Web Application - 25 days ago
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Regional Platform Degradation - about 2 months ago
Intermittent 500 Errors - about 2 months ago
Platform Degradation | Intermittent 500 Errors - about 2 months ago

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