Outage in Procore

Service Degradation - Procore Drive

Resolved Minor
November 14, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution. As a workaround, these features are available through the Documents Tool. Additional updates will be provided as new information becomes available.
Components affected
Procore Drive Procore Imports Procore Extracts Procore Android Application Procore iOS Application

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/14/2023 06:04PM

During the incident, users experienced issues affecting the use of Procore Drive and the Mobile application. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 11/14/2023 04:50PM

Our engineering team has implemented a solution to remediate issues affecting the use of Procore Drive and the Mobile application. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 2 years ago - at 11/14/2023 03:15PM

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution. This is impacting web and mobile applications.

As a workaround, these features are available through the Documents Tool.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 2 years ago - at 11/14/2023 02:16PM

Our engineering team has identified the cause of intermittent issues with Procore Drive (Extracts, Imports, Outlook and BIM). We are actively working towards a solution.

As a workaround, these features are available through the Documents Tool.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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