Outage in Procore

Forms Tool Unavailable for Subset of Users

Resolved Major
November 14, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team has identified the cause of an issue which resulted in the Project Level Forms Tool being unavailable for some users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore Forms

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/14/2023 10:57PM

During the incident, a subset of users were unable to access the Forms Tool. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 11/14/2023 10:36PM

Our engineering team has implemented a solution, normalizing the availability of the Forms Tool. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 2 years ago - at 11/14/2023 08:00PM

Our engineering team has identified the cause of an issue which resulted in the Project Level Forms Tool being unavailable for some users. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

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