Outage in Procore

Delayed Processing

Resolved Minor
December 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineering team is investigating a situation where users may be experiencing slower than normal processing of functions. Additional updates will be provided as new information becomes available.
Components affected
Procore Web Interface Procore Analytics

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/08/2023 04:53PM

During the incident, users experienced delays with processing of some functionalities. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING almost 2 years ago - at 12/08/2023 04:07PM

Our engineering team has implemented an updated solution to remediate delays in Procore processing some functions. We are continuing to monitor the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 2 years ago - at 12/08/2023 01:49PM

During the monitoring period, our engineering team observed indicators that the delays may reoccur. We are continuing to investigate this issue.

Additional updates will be provided as new information becomes available.

MONITORING almost 2 years ago - at 12/08/2023 01:34PM

Our engineering team has implemented a solution to remediate delayed processing of some functions. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 2 years ago - at 12/08/2023 01:07PM

Our engineering team is investigating a situation where users may be experiencing slower than normal processing of functions.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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