Outage in Procore

Submittal Attachment Issue

Resolved Minor
December 15, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Engineers are investigating an issue that may be impacting the visibility of attachments in newly created submittals. Customers creating a new submittal with an attachment may not see the attachment when the submittal is created. The attachment will appear on the form only after updating the submittal. Updates will be provided as new information becomes available.
Components affected
Procore Submittals

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/15/2023 11:41PM

During the incident, users experienced an issue with the visibility of attachments in newly created submittals. Our engineering team has restored normal functionality, this incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/15/2023 09:24PM

Engineering teams are implementing a fix for the issue impacting visibility of attachments in newly created submittals.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 2 years ago - at 12/15/2023 08:06PM

Engineers are investigating an issue that may be impacting the visibility of attachments in newly created submittals.

Customers creating a new submittal with an attachment may not see the attachment when the submittal is created. The attachment will appear on the form only after updating the submittal.

Updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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