Outage in Procore

Issue with Inbound Emails

Resolved Minor
January 09, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Our engineering team has identified the cause of Inbound emails sending duplicate emails. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore Emails - Inbound
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/09/2024 09:04PM

During the incident, users experienced duplicate Inbound emails. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 1 year ago - at 01/09/2024 05:58PM

Our engineering team has implemented a solution to remediate Inbound email sending duplicate emails. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 01/09/2024 04:29PM

Our engineering team has identified the cause of Inbound emails sending duplicate emails. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Procore Web Application Errors - about 1 month ago
Regional Platform Degradation - about 2 months ago
Intermittent 500 Errors - about 2 months ago

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