Outage in Procore

Platform Degradation | 500 Errors + Login Issues

Resolved Minor
October 10, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineering team is investigating an issue causing some users to experience 500 errors when navigating the Procore platform or when attempting to login.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 10/10/2024 09:15PM

During the incident, some users may have experienced errors when navigating the Procore platform or when attempting to login to Procore. Our engineering team has restored normal functionality and this incident has been resolved.

MONITORING 11 months ago - at 10/10/2024 08:48PM

Our engineering team has implemented their solution for users who experienced errors when navigating the Procore platform and when logging in and are monitoring the situation to ensure a complete resolution.

IDENTIFIED 11 months ago - at 10/10/2024 08:47PM

Our engineering team has identified the underlying cause of the issue where some users were experiencing 500 errors when navigating the Procore platform or when attempting to login. The team is working towards a solution to restore functionality.

INVESTIGATING 11 months ago - at 10/10/2024 08:40PM

Our engineering team is investigating an issue causing some users to experience 500 errors when navigating the Procore platform or when attempting to login.

Latest Procore outages

Increased Latency - 12 days ago
Delayed Items Across Procore - 2 months ago
Procore Errors - 3 months ago
Intermittent Loading Failures for Multiple Tools - 3 months ago
Intermittent Loading Failure for Multiple Tools - 3 months ago

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