Outage in Procore

Performance Degradation affecting Financials and Project Management Tools

Resolved Minor
December 11, 2025 - Started 11 days ago - Lasted 5 days
Official incident page

Incident Report

Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution. In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/16/2025 10:32PM

This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.

MONITORING 6 days ago - at 12/16/2025 07:34PM

A fix has been implemented restoring normal functionality. We are monitoring to ensure full resolution.

If you are currently experiencing issues, please refresh your browser to ensure you have the latest updates.

IDENTIFIED 6 days ago - at 12/16/2025 03:59PM

Engineering has deployed additional optimizations to address the performance degradation and reduce resource usage. We are currently verifying these changes to ensure stability.

IDENTIFIED 10 days ago - at 12/12/2025 11:09PM

Engineering has released updates to improve application performance and stability. The team is continuing to investigate reports of degradation to ensure full resolution.

Workarounds If you continue to experience sluggishness or unresponsiveness, please:

- Close unnecessary browser tabs to reduce resource load.
- Refresh the page or open the tool in a new tab to temporarily reset resource usage.
- Deactivate "Kickoff" through Procore Explore if applicable.
- Utilize Firefox as an alternative browser.

IDENTIFIED 11 days ago - at 12/11/2025 04:07PM

Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution.

In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.

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