Multiple Tools Service Disruption

This incident has been resolved.

A fix has been implemented for all affected tools and we are currently monitoring to confirm a full resolution.

We are continuing to investigate reports of service unavailability affecting multiple tools, including Submittals, Bidding, Workflows, and Drawings. Users may experience "500 Internal Server Errors" or failures when attempting to load these specific components. We will provide another update as soon as more information is available.

We are currently investigating reports of technical difficulties affecting several tools across the Procore platform, including Submittals and Bidding. Users may encounter 500 errors when attempting to load these tools or experience failures when requesting specific application assets. We will provide another update as soon as more information is available.

We are currently investigating an issue that is causing the Submittals tool to be unavailable for some users. Our engineering team is working to identify the cause and restore full functionality as quickly as possible.