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Outage in Procore

Intermittent Errors and Elevated Latency

Resolved Minor
June 29, 2026 - Started 26 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Procore's web interface experienced intermittent errors, elevated latency, and unavailable automatic ERP syncing (manual syncs remained possible) for approximately 25 hours on June 29–30, 2026. Engineers identified the root cause, implemented a fix, and conducted a brief planned maintenance window between 8:00–8:30 PM PT to complete the resolution. The incident was fully resolved by June 30 at 6:10 AM PT, with application functionality confirmed working as expected.

Our engineering team is investigating intermittent errors and elevated latency affecting some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore Web Interface

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 06/30/2026 01:10PM

This incident has been resolved and application functionality is working as expected.

MONITORING 25 days ago - at 06/30/2026 01:19AM

Our engineering team has implemented a fix for the issue causing intermittent errors and elevated latency for a subset of our users. To ensure a complete resolution, we will be working on our platform between 8:00 PM PT - 8:30 PM PT. During this time, some users may experience brief, intermittent disruptions for a short period.

We will provide an additional update when full resolution is reached.

IDENTIFIED 25 days ago - at 06/29/2026 09:14PM

Our engineering team has identified the cause of the intermittent errors and elevated latency affecting some customers. We are actively working to implement a solution to restore full performance.

We will continue to provide updates as progress is made.

INVESTIGATING 25 days ago - at 06/29/2026 06:45PM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 06/29/2026 05:38PM

Our engineering team continues to investigate intermittent errors and elevated latency affecting some customers. We are actively working toward full resolution.

Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins.

Additional updates will be provided within the next hour.

INVESTIGATING 25 days ago - at 06/29/2026 04:39PM

Our engineering team is continuing to investigate intermittent errors and elevated latency affecting some customers. We have implemented improvements that have helped to reduce the impact, and we are continuing to work toward full resolution.

Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins.

Additional updates will be provided within the next hour.

INVESTIGATING 25 days ago - at 06/29/2026 03:41PM

Our engineering team continues to investigate intermittent errors and elevated latency affecting some customers. We have implemented improvements that have reduced the impact, and we are continuing to work toward full resolution.

Some customers may notice that automatic ERP syncing is unavailable at this time. Manual syncs are still possible and can be initiated by ERP admins.

Additional updates will be provided within the next hour.

INVESTIGATING 25 days ago - at 06/29/2026 03:23PM

Our engineering team continues to investigate the intermittent errors and elevated latency affecting some customers and is actively working to implement a fix. We will continue to provide updates as progress is made.

INVESTIGATING 26 days ago - at 06/29/2026 11:45AM

Our engineering team is investigating intermittent errors and elevated latency affecting some customers. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

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