Outage in Procore
PDF Generation Degradation
Resolved MajorIncident Report
Summary AI Generated
Procore's PDF Generation service experienced degraded performance for approximately 40 minutes on July 29, 2026, causing slow or failed PDF exports, particularly for detailed single-item PDF views. Engineers identified the root cause and worked to restore functionality, with errors subsiding during a monitoring phase before full resolution was confirmed. Normal PDF export functionality was fully restored by 2:19 PM PT.
Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.
Components affected
Procore PDF GenerationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/29/2026 09:19PM
Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.
MONITORING
15 days ago - at 07/29/2026 08:56PM
Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.
IDENTIFIED
15 days ago - at 07/29/2026 08:44PM
Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.
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