Outage in Procore
Errors Across Procore Platform
Resolved MinorIncident Report
Summary AI Generated
Procore experienced a 29-minute incident affecting multiple platform areas, including Custom Fields, Document Management, and File Access, with intermittent errors impacting web, mobile, and API users. Engineers identified the root cause and deployed a fix, restoring normal platform operation.
We are aware of an ongoing issue affecting multiple areas of Procore, including Custom Fields, Document Management, File Access, and related tools. Customers using web, mobile or API may experience intermittent errors or failures when performing operations across various parts of the platform.
Components affected
Procore Web InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/09/2026 01:35PM
Our team identified the cause and applied a fix, and the platform is now operating normally. This incident is resolved.
IDENTIFIED
4 days ago - at 10/09/2026 01:23PM
Our engineering team has identified the cause of intermittent errors affecting some customers when using areas of the platform including Custom Fields, Document Management, and File Access. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
INVESTIGATING
4 days ago - at 10/09/2026 01:12PM
We are aware of an ongoing issue affecting multiple areas of Procore, including Custom Fields, Document Management, File Access, and related tools. Customers using web, mobile or API may experience intermittent errors or failures when performing operations across various parts of the platform.
Latest Procore outages
Intermittent Errors in Documents Tool - about 1 month ago
Daily Log - Service Disruption - about 1 month ago
Intermittent Errors in Conversations Tool - about 2 months ago
PDF viewing and generation — service disruption - 2 months ago
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