Outage in Procurify
Major Outage: AI Intake for orders, Invoice automation, Smart search
Resolved MajorIncident Report
We are investigating a full outage for our Agent services. Our team is currently working to restore the service. This outage affects:
• AI Intake for orders
• Invoice automation
• Smart search
We apologize for any inconvenience caused.
We will provide another updated in [15] minutes.
Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 07/23/2026 05:13AM
This incident has been resolved.
MONITORING
about 13 hours ago - at 07/23/2026 03:56AM
The fix has been applied and all systems are operational, we'll continue monitoring it for sometime.
MONITORING
about 13 hours ago - at 07/23/2026 03:51AM
We are continuing to monitor for any further issues.
MONITORING
about 14 hours ago - at 07/23/2026 03:34AM
We are continuing to monitor for any further issues.
MONITORING
about 14 hours ago - at 07/23/2026 03:25AM
We are continuing to monitor for any further issues.
MONITORING
about 14 hours ago - at 07/23/2026 03:01AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 14 hours ago - at 07/23/2026 02:48AM
The issue is identified and a fix is being implemented.
IDENTIFIED
about 15 hours ago - at 07/23/2026 01:58AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 15 hours ago - at 07/23/2026 01:57AM
The issue is identified and a fix is being implemented.
INVESTIGATING
about 15 hours ago - at 07/23/2026 01:57AM
We have identified the root cause.
Testing the fix and will deploy it post validation.
INVESTIGATING
about 15 hours ago - at 07/23/2026 01:52AM
We are investigating a full outage for our Agent services. Our team is currently working to restore the service. This outage affects:
• AI Intake for orders
• Invoice automation
• Smart search
We apologize for any inconvenience caused.
We will provide another updated in [15] minutes.
Thank you for your understanding.
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