Outage in ProdataKey
Status Update: Reporting Services Unavailable (Maintenance)
Resolved MinorIncident Report
Reporting services are currently unavailable due to required maintenance.
We are performing maintenance to improve stability and reliability. During this window, reporting features may fail to load or generate reports.
All other core platform functionality remains available.
We’ll post another update once reporting services are restored.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/23/2025 02:12AM
Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored.
We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.
INVESTIGATING
about 2 months ago - at 12/23/2025 02:11AM
Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored.
We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.
INVESTIGATING
about 2 months ago - at 12/23/2025 12:46AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 12/23/2025 12:08AM
Reporting services are currently unavailable due to required maintenance.
We are performing maintenance to improve stability and reliability. During this window, reporting features may fail to load or generate reports.
All other core platform functionality remains available.
We’ll post another update once reporting services are restored.
Latest ProdataKey outages
Delayed availability of recent events in reporting - about 1 month ago
Interruption in cloud to cloud node node communication for some sites - about 1 month ago
Temporary delay in events being available for report generation and audit log display - 3 months ago
Investigating Access Control Issues on Select Customer Sites - 8 months ago
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