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Outage in ProdataKey

Status Update: Reporting Services Unavailable (Maintenance)

Resolved Minor
December 23, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Reporting services are currently unavailable due to required maintenance. We are performing maintenance to improve stability and reliability. During this window, reporting features may fail to load or generate reports. All other core platform functionality remains available. We’ll post another update once reporting services are restored.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/23/2025 02:12AM

Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored.

We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.

INVESTIGATING about 2 months ago - at 12/23/2025 02:11AM

Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored.

We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.

INVESTIGATING about 2 months ago - at 12/23/2025 12:46AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 12/23/2025 12:08AM

Reporting services are currently unavailable due to required maintenance.

We are performing maintenance to improve stability and reliability. During this window, reporting features may fail to load or generate reports.

All other core platform functionality remains available.

We’ll post another update once reporting services are restored.

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