Outage in productboard

Unable to log in and performance issues

Resolved Major
May 19, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

There is significant disruption across Productboard. Some users cannot log in, and the application can be slow for others. We are currently investigating the issue. We will keep you updated here on the status page. Apologies for the inconvenience.
Components affected
productboard Web application
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/19/2025 09:19AM

The service issues causing slow loading times and login difficulties have now been mitigated. Thank you for your patience and understanding.

INVESTIGATING 10 days ago - at 05/19/2025 09:16AM

While we are observing improvements, we are still working to fully mitigate the underlying issue and restore complete stability. We will continue to monitor the situation closely and provide further updates as they become available.

INVESTIGATING 10 days ago - at 05/19/2025 09:05AM

We are aware that the issue persists, and we apologize for any ongoing inconvenience. Our team is actively investigating to determine the cause and implement a solution. We don't have an ETA to share at this time, but we are making progress and will provide an update here as soon as we have more details. Thank you for your patience.

INVESTIGATING 10 days ago - at 05/19/2025 08:16AM

There is significant disruption across Productboard. Some users cannot log in, and the application can be slow for others. We are currently investigating the issue. We will keep you updated here on the status page. Apologies for the inconvenience.

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