Outage in productboard
Board Performance Issues
Resolved MinorIncident Report
Summary AI Generated
Productboard experienced platform performance degradation for 2.2 hours, causing actions to appear slowly or not immediately and resulting in delayed board actions and slower load times for some customers. The team identified the root cause in the web app and deployed a fix that gradually restored performance. The incident was fully resolved with normal performance restored across the platform.
We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow.
Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/03/2026 07:50PM
The incident has been fully resolved. Please contact support@productboard.com if you continue to have any issues.
MONITORING
1 day ago - at 03/03/2026 06:54PM
Our team has released a fix that mitigates the issue and we are seeing performance recover over time. We’ll continue to monitor the situation as a small subset of customers may still experience delays in the platform during the recovery period.
IDENTIFIED
1 day ago - at 03/03/2026 06:17PM
We’ve identified the root cause of the performance degradation in the Productboard web app and our team is working on a fix to restore normal performance.
IDENTIFIED
1 day ago - at 03/03/2026 06:01PM
We’ve identified the cause of the performance degradation in the Productboard web app, resulting in delayed board actions and slower load times. Our team is working to restore normal performance. We appreciate your patience and apologize for the inconvenience. Further updates will be posted here as they become available.
INVESTIGATING
1 day ago - at 03/03/2026 05:43PM
We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow.
Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.
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