Outage in productboard
Changes made on boards taking too long to apply
Resolved MinorIncident Report
Summary AI Generated
Productboard's web application experienced significant delays in propagating changes made on boards and entity edits throughout the system, lasting approximately 1.6 hours. The root cause was identified as a single service generating large bursts of data that overloaded part of the system. The issue was resolved after the system stabilized, restoring normal operation.
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
Components affected
productboard Web applicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/26/2026 03:18PM
The problem has been resolved, the system is back to normal operation.
MONITORING
17 days ago - at 09/26/2026 02:05PM
The system has mostly stabilized. Some customers may be still experiencing intermittent delays. We're monitoring the situation.
IDENTIFIED
17 days ago - at 09/26/2026 01:55PM
Root cause identified: a single service overloaded a part of the system by generating large bursts of data.
INVESTIGATING
17 days ago - at 09/26/2026 01:47PM
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
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