Outage in productboard
Newly Created Boards Inaccessible
Resolved MinorIncident Report
Summary AI Generated
Productboard experienced a 3.3-hour incident where newly created boards were not immediately accessible after creation, causing users to encounter errors when attempting to open boards they had just created. The issue affected the web application, though affected boards did eventually become accessible during the outage. The incident was resolved after engineers identified the root cause and applied a fix, restoring full accessibility to newly created boards.
We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.
Components affected
productboard Web applicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/07/2026 05:22PM
This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.
MONITORING
5 days ago - at 06/07/2026 04:29PM
A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.
IDENTIFIED
5 days ago - at 06/07/2026 04:25PM
We have identified the cause of the issue and are working to resolve it.
INVESTIGATING
5 days ago - at 06/07/2026 02:07PM
We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.
Latest productboard outages
Filtering on boards is not available - about 2 months ago
Productboard doesn't load or shows errors - about 2 months ago
Board Performance Issues - 3 months ago
Documents don't load - 3 months ago
Productboard components may not load - 3 months ago
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