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Outage in productboard

Publicly Shared Legacy Roadmaps not loading

Resolved Major
June 12, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing an issue that is preventing publicly shared Legacy Roadmap boards from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.
Components affected
productboard Web application

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/12/2025 10:21PM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2025 08:31PM

The issue affecting publicly shared Legacy Roadmaps has been mitigated. We've implemented a solution to address issues accessing and using Productboard. Some customers may have to clear their cookies. If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

IDENTIFIED 11 months ago - at 06/12/2025 08:00PM

We've received reports of related issues accessing Productboard and have identified that the issue affecting Publicly Shared Legacy roadmaps to be connected and is due to a current Cloudflare outage. We're working with Cloudflare to resolve the issue. Please see https://www.cloudflarestatus.com/ for more details.

INVESTIGATING 11 months ago - at 06/12/2025 06:55PM

We are experiencing an issue that is preventing publicly shared Legacy Roadmap boards from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

Latest productboard outages

Board Performance Issues - 2 months ago
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