Outage in productboard

Emails not being recieved or sent.

Resolved Major
September 08, 2025 - Started 12 days ago - Lasted about 9 hours
Official incident page

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Outage Details

At the moment, customers are not able to receive: email notification email invitations weekly update emails insights digest emails Portal Submission emails We are investigating this issue and will update the status page accordingly.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 09/08/2025 08:50PM

This incident is now resolved, and email services are working as expected.

INVESTIGATING 12 days ago - at 09/08/2025 12:02PM

At the moment, customers are not able to receive:
email notification
email invitations
weekly update emails
insights digest emails
Portal Submission emails

We are investigating this issue and will update the status page accordingly.

Latest productboard outages

Integrations Failing - 8 days ago
Unable to Modify Feature Owner, Time Frame, Status, and Releases - 9 days ago
In-app performance and Jira webhook issues - about 1 month ago
Webhooks via Public API v1 are not getting updates - about 1 month ago
Service disruption affecting workspace creation and Jira integration push - about 1 month ago

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