Outage in productboard

Emails not being recieved or sent.

Resolved Major
September 08, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

At the moment, customers are not able to receive: email notification email invitations weekly update emails insights digest emails Portal Submission emails We are investigating this issue and will update the status page accordingly.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/08/2025 08:50PM

This incident is now resolved, and email services are working as expected.

INVESTIGATING about 1 month ago - at 09/08/2025 12:02PM

At the moment, customers are not able to receive:
email notification
email invitations
weekly update emails
insights digest emails
Portal Submission emails

We are investigating this issue and will update the status page accordingly.

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