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Outage in productboard

Potential degradation and issues due to AWS outage

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

Due to the AWS incident this morning, we are still experiencing issues. There will be some lags and delays in processing events in the workspace. Our team are monitoring our platform and are ensuring that everything is working smoothly.
Components affected
productboard Web application

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 09:50AM

Following yesterday's AWS outage, mitigation is complete: our third-party providers report services are back to normal and we're observing healthy system performance. We'll continue to monitor closely and update this page if anything changes.

INVESTIGATING 3 months ago - at 10/20/2025 02:17PM

Due to the AWS incident this morning, we are still experiencing issues. There will be some lags and delays in processing events in the workspace. Our team are monitoring our platform and are ensuring that everything is working smoothly.

Latest productboard outages

Elevated Latency on Query Engine - about 2 months ago
Delays on boards. - 2 months ago

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