Outage in productboard

Email delivery issues to Outlook addresses

Resolved Minor

January 26, 2026 - Started 15 days ago - Lasted 2 days
Official incident page

Incident Report

We are investigating an issue where emails from our platform may not be delivered to Outlook addresses. We will provide another update here as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 01/28/2026 12:34PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 01/27/2026 09:01PM

Our engineering team is still actively investigating this issue and we will provide more updates as soon as they become available.

INVESTIGATING 15 days ago - at 01/26/2026 09:37PM

We are continuing to monitor the issue on our end and will provide any updates we receive here as soon as we can.

Thanks for your patience!

INVESTIGATING 15 days ago - at 01/26/2026 05:25PM

Some emails to Microsoft Outlook and Hotmail addresses may be delayed or blocked due to an ongoing issue with our email delivery provider. We are monitoring the situation and will update this status when resolved.

INVESTIGATING 15 days ago - at 01/26/2026 05:08PM

We are investigating an issue where emails from our platform may not be delivered to Outlook addresses. We will provide another update here as soon as we have more information.

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