Outage in Productsup

Issues processing data

Resolved Major
August 11, 2025 - Started 13 days ago - Lasted about 4 hours
Official incident page

Need to monitor Productsup outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Productsup, and never miss an outage again.
Start Free Trial

Outage Details

Dear customers, We're observing longer queues than normal in our processing system. We’re currently investigating and will have more information shortly. Thank you for your patience.
Components affected
Productsup Data Processing
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/11/2025 05:33PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 08/11/2025 02:48PM

Dear customers.
we have performed a restart of our processing scheduler systems in order to unblock the queue. All systems are now back to normal state and jobs should be processing in due time. We will continue to monitor the system in case any further issues arise.
Thank you for your understanding,
Your Productsup Technical Operations Team

INVESTIGATING 13 days ago - at 08/11/2025 02:20PM

Dear customers,
We're observing longer queues than normal in our processing system.
We’re currently investigating and will have more information shortly. Thank you for your patience.

Latest Productsup outages

Issues processing data - 16 days ago
Performance Issues - 2 months ago
Data Processing queues - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook