Outage in Productsup
Issues processing data
Resolved MajorIncident Report
Dear customers,
We're observing longer queues than normal in our processing system.
We’re currently investigating and will have more information shortly. Thank you for your patience.
Components affected
Productsup Data ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/11/2025 05:33PM
This incident has been resolved.
IDENTIFIED
9 months ago - at 08/11/2025 02:48PM
Dear customers.
we have performed a restart of our processing scheduler systems in order to unblock the queue. All systems are now back to normal state and jobs should be processing in due time. We will continue to monitor the system in case any further issues arise.
Thank you for your understanding,
Your Productsup Technical Operations Team
INVESTIGATING
9 months ago - at 08/11/2025 02:20PM
Dear customers,
We're observing longer queues than normal in our processing system.
We’re currently investigating and will have more information shortly. Thank you for your patience.
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