Outage in Proemion

DigiCert Revocation Incident

Resolved Minor
July 30, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

At 00:41 CEST Digicert notified us of the following incident: https://www.digicert.com/support/certificate-revocation-incident We promptly verified that we were affected and are taking the necessary steps as instructed by Digicert to reissue and deploy new certificates. Based on previous experience with certificate renewals and rollouts we are confident that we can deploy new certificates before the revocation goes into effect. We expect no interruptions to services. We will post regular updates on this incident during the day.
Components affected
Proemion RealTime Dashboard Proemion Mobile Network Services Proemion Standard Portal Proemion Scheduled E-Mail Reports Proemion Connection Service Proemion Data Processing Proemion DataPortal Proemion Web Service Proemion REST API Proemion AEMP API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/30/2024 11:11AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/30/2024 09:15AM

Certificates have been renewed and are being deployed and we continue to monitor all systems for any issues.

IDENTIFIED over 1 year ago - at 07/30/2024 08:01AM

At 00:41 CEST Digicert notified us of the following incident: https://www.digicert.com/support/certificate-revocation-incident

We promptly verified that we were affected and are taking the necessary steps as instructed by Digicert to reissue and deploy new certificates.

Based on previous experience with certificate renewals and rollouts we are confident that we can deploy new certificates before the revocation goes into effect. We expect no interruptions to services.

We will post regular updates on this incident during the day.

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