Outage in Progress Telerik

NuGet Performance

Resolved Minor

November 19, 2025 - Started about 2 months ago - Lasted 12 days
Official incident page

Incident Report

We are aware of degraded performance resulting in a timeout when fetching NuGet packages; this is due to a dependent system, rather than the NuGet Server itself. A fix is currently in testing and is planned to be deployed to those dependent systems within the next 24 hours, Until the fix is implemented, if you experience any timeout errors when searching or restoring packages, please wait a few minutes and try again (we're seeing an average unresponsiveness timeframe of 2-3 minutes per occurrence).

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/01/2025 08:15PM

After a lengthy observation period, we can consider this issue resolved.

MONITORING about 2 months ago - at 11/20/2025 03:25PM

We have changed the status to Operational as the NuGet service has been stable and performant for over 18 hours. We will be keeping this incident open, closely monitoring performance, until all the dependent services have finished deploying their planned upgrades.

IDENTIFIED about 2 months ago - at 11/19/2025 04:14PM

We are aware of degraded performance resulting in a timeout when fetching NuGet packages; this is due to a dependent system, rather than the NuGet Server itself. A fix is currently in testing and is planned to be deployed to those dependent systems within the next 24 hours,

Until the fix is implemented, if you experience any timeout errors when searching or restoring packages, please wait a few minutes and try again (we're seeing an average unresponsiveness timeframe of 2-3 minutes per occurrence).

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