Outage in Prontoforms

Microsoft Connection Issues Resolved - Click below

Resolved Major
April 09, 2025 - Started 23 days ago - Lasted 2 days
Official incident page

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Outage Details

We are aware of and investigating an issue with establishing connections to Microsoft services. Our engineering team is actively working to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/11/2025 03:36PM

This incident has been resolved.

MONITORING 23 days ago - at 04/09/2025 10:12PM

We have deployed a fix that restores connectivity to Microsoft services and are monitoring activity. You may need to reconnect Microsoft connections configured for your team.

Instructions on reconnecting can be found in our documentation here: https://support.truecontext.com/hc/en-us/articles/4406637825300-How-to-Re-Connect-an-Expired-Connection

IDENTIFIED 23 days ago - at 04/09/2025 09:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 23 days ago - at 04/09/2025 09:11PM

We are aware of and investigating an issue with establishing connections to Microsoft services. Our engineering team is actively working to resolve the issue.

Latest Prontoforms outages

Document generation failures - about 2 months ago
Processing Delays - about 2 months ago
Submission Processing Delays - about 1 year ago

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