Outage in Prontoforms

SSO Login Service Disruption

Resolved Major
May 19, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Need to monitor Prontoforms outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Prontoforms, and never miss an outage again.
Start Free Trial

Outage Details

A downstream provider used for single sign-on (SSO) is currently experiencing a service disruption. This may impact access to corporate login functionality in TrueContext across the portal and mobile applications. We will continue to monitor the SSO provider's status and will provide an update as soon as possible. TrueContext log in service is not affected by this disruption.
Components affected
Prontoforms Mobile App Communications Prontoforms Admin Console
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/19/2025 05:00PM

This incident has been resolved.

MONITORING 3 days ago - at 05/19/2025 03:42PM

Our systems are reporting SSO login functionality has been restored. We will continue monitoring.

IDENTIFIED 3 days ago - at 05/19/2025 03:32PM

A downstream provider used for single sign-on (SSO) is currently experiencing a service disruption. This may impact access to corporate login functionality in TrueContext across the portal and mobile applications. We will continue to monitor the SSO provider's status and will provide an update as soon as possible. TrueContext log in service is not affected by this disruption.

INVESTIGATING 3 days ago - at 05/19/2025 03:32PM

A downstream provider used for single sign-on (SSO) is currently experiencing a service disruption. This may impact access to corporate login functionality in TrueContext across the portal and mobile applications. We will continue to monitor the SSO provider's status and will provide an update as soon as possible. TrueContext log in service is not affected by this disruption.

Latest Prontoforms outages

Microsoft Connection Issues Resolved - Click below - about 1 month ago
Document generation failures - 2 months ago
Processing Delays - 3 months ago
TrueContext Service Disruption - 5 months ago
Document generation failures - 8 months ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook