Outage in Proofpoint Security Awareness
Service Disruptions in US Region
Resolved MajorIncident Report
Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.
Components affected
Proofpoint Security Awareness PhishAlarm - CLEAR - U.S. Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Simulated Phishing - U.S.One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/22/2025 04:07PM
The incident has been resolved and impacted areas are back to operational.
MONITORING
6 months ago - at 04/22/2025 12:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 04/21/2025 09:10PM
Multiple engineering teams continue to investigate this issue.
INVESTIGATING
6 months ago - at 04/21/2025 06:54PM
Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.
Latest Proofpoint Security Awareness outages
Training Modules Missing Scores in Reports - 11 days ago
Report Suspicious / PhishAlarm - 3 months ago
Content - Global Library - 4 months ago
Training Reports Data - 4 months ago
Simulated Phishing Errors - 6 months ago
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