Outage in Proofpoint Security Awareness
Service Disruptions in US Region
Resolved Major
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Outage Details
Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.
Components affected
Proofpoint Security Awareness PhishAlarm - CLEAR - U.S. Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Simulated Phishing - U.S.Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/22/2025 04:07PM
The incident has been resolved and impacted areas are back to operational.
MONITORING
about 2 months ago - at 04/22/2025 12:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 04/21/2025 09:10PM
Multiple engineering teams continue to investigate this issue.
INVESTIGATING
about 2 months ago - at 04/21/2025 06:54PM
Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.
Latest Proofpoint Security Awareness outages
Training Reports Data - 5 days ago
Simulated Phishing Errors - about 1 month ago
Missing Phishing Simulation and PhishAlarm Data - about 2 months ago
Phishing Reports Delay in Data - about 2 months ago
PhishAlarm issue with Outlook for Mac - 4 months ago
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