Outage in Proofpoint Security Awareness

Service Disruptions in US Region

Resolved Major
April 21, 2025 - Started 7 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Admins may not be able to log in or administer the product. End Users may not be able to log in or take training. End Users may receive an error when attempting to report an email as Suspicious.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 04/22/2025 04:07PM

The incident has been resolved and impacted areas are back to operational.

MONITORING 7 days ago - at 04/22/2025 12:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 days ago - at 04/21/2025 09:10PM

Multiple engineering teams continue to investigate this issue.

INVESTIGATING 7 days ago - at 04/21/2025 06:54PM

Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.

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