Training Modules Missing Scores in Reports

This incident has been resolved and all systems are operational.

We identified and resolved an issue in our training product where completed training scores were not appearing in reports. In addition, training modules may have been unexpectedly starting in Spanish for the end user. The root cause has been addressed, and the system is now functioning as intended.

Some customers may still notice missing training scores for sessions completed during the impacted period. We are actively working to restore this data and ensure it is visible in reports.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we finalize these updates.