Outage in Proofpoint Security Awareness
Platform Training Issue for End Users
Resolved MinorIncident Report
Summary AI Generated
Proofpoint Security Awareness experienced a platform-wide incident affecting the Training Platform across US, EU, IN, CA, and APAC environments, preventing end users from properly accessing their training assignments. The issue impacted Training Platforms in the U.S., Asia Pacific, and Europe regions. The incident was identified and resolved within 21 minutes.
We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available
Components affected
Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Training Platform - Asia Pacific Proofpoint Security Awareness Training Platform - EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 07:17PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 02/25/2026 07:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/25/2026 06:58PM
We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available
Latest Proofpoint Security Awareness outages
Integrated Report Suspicious with Classic Outlook - about 1 month ago
US Training and Phishing Platform Service Degradation - 2 months ago
Phishing Simulation Reports degradation - 3 months ago
Reporting API - US Only - 3 months ago
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