Outage in Proofpoint Security Awareness
US - Missing Campaign Results in Reports
Resolved MinorIncident Report
Summary AI Generated
Proofpoint Security Awareness experienced a ~20-hour incident beginning July 8th at 14:53 UTC, during which US customers were unable to see phishing campaign results in their reports. The Simulated Phishing component for the US environment was affected, with admins losing visibility into campaign data during this period. The issue was resolved on July 9th, with all data—including data from the outage window—restored and fully accessible in reports.
Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.
Components affected
Proofpoint Security Awareness Simulated Phishing - U.S.Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/09/2026 07:04PM
Phishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.
IDENTIFIED
19 days ago - at 07/08/2026 10:48PM
Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.
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