Outage in Proofpoint Security Awareness
Learners unable to take training
Resolved MajorIncident Report
Summary AI Generated
A major incident on Proofpoint Security Awareness's U.S. Training Platform prevented learners from launching training modules. The issue was identified, a fix was applied, and the platform was monitored before being fully resolved within approximately 1.3 hours.
We are currently working on an issue in the US region around Learners unable to launch training modules.
Components affected
Proofpoint Security Awareness Training Platform - U.S.Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 10/01/2026 02:28PM
This incident has been resolved.
MONITORING
about 23 hours ago - at 10/01/2026 01:45PM
We have applied a fix to the issue and are currently monitoring the system.
IDENTIFIED
about 24 hours ago - at 10/01/2026 01:10PM
We are currently working on an issue in the US region around Learners unable to launch training modules.
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