Outage in Proofpoint Security Awareness
Report Suspicious / PhishAlarm
Resolved MajorIncident Report
A small subset of customers may experience an error using PhishAlarm for all users: "Please verify that your email address is registered in the Security Awareness Training Platform with your administrator."
Our team is engaged and working to restore service. We will update here shortly.
Most customers are not impacted.
Components affected
Proofpoint Security Awareness PhishAlarm - CLEAR - Europe Proofpoint Security Awareness PhishAlarm - CLEAR - Asia Pacific Proofpoint Security Awareness PhishAlarm - CLEAR - U.S.One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/18/2025 09:56PM
This incident has been resolved.
INVESTIGATING
3 months ago - at 07/18/2025 05:08PM
A small subset of customers may experience an error using PhishAlarm for all users: "Please verify that your email address is registered in the Security Awareness Training Platform with your administrator."
Our team is engaged and working to restore service. We will update here shortly.
Most customers are not impacted.
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