Outage in Proofpoint Security Awareness
Phishing Simulation Campaign issue
Minor
May 01, 2026 - Started about 24 hours ago
Official incident page
Official incident page
Incident Report
We recently identified an issue affecting some phishing simulation campaigns following a system update.
Our team has determined the root cause and is actively working on a solution to address the impact. We are taking steps to ensure affected campaigns are handled appropriately and will provide updates as progress is made.
We apologize for any disruption this may have caused and appreciate your patience while we work to resolve this.
Components affected
Proofpoint Security Awareness Simulated Phishing - U.S. Proofpoint Security Awareness Simulated Phishing - Asia Pacific Proofpoint Security Awareness Simulated Phishing - EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 24 hours ago - at 05/01/2026 08:00PM
We recently identified an issue affecting some phishing simulation campaigns following a system update.
Our team has determined the root cause and is actively working on a solution to address the impact. We are taking steps to ensure affected campaigns are handled appropriately and will provide updates as progress is made.
We apologize for any disruption this may have caused and appreciate your patience while we work to resolve this.
Latest Proofpoint Security Awareness outages
Integrated Report Suspicious with Classic Outlook - about 1 month ago
Platform Training Issue for End Users - 2 months ago
US Training and Phishing Platform Service Degradation - 3 months ago
Phishing Simulation Reports degradation - 3 months ago
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