Outage in Proofpoint Security Awareness
US - Service disruption
Resolved MinorIncident Report
Due to our products reliance on AWS we are experiencing service disruptions until the issue has been resolved by AWS.
https://health.aws.amazon.com/health/status
Components affected
Proofpoint Security Awareness Training Platform - U.S. Proofpoint Security Awareness Simulated Phishing - U.S. Proofpoint Security Awareness PhishAlarm - CLEAR - U.S.Need to monitor Proofpoint Security Awareness outages?
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 10/21/2025 07:35PM
This incident has been resolved.
MONITORING
25 days ago - at 10/21/2025 07:34PM
We are continuing to monitor for any further issues.
MONITORING
25 days ago - at 10/21/2025 02:28PM
We are continuing to see delays in our Training Export Only Reports. We are in the process of mitigating the issue and will update further once it is resolved. All other systems and real time reporting are operational at this time.
MONITORING
25 days ago - at 10/20/2025 10:12PM
The majority of our systems have recovered from the service disruptions. Training, Report Suspicious and Phishing Simulations are all operational. Users may experience data delays in our reports while the data is being processed.
We are continuing to monitor our systems to ensure that it remains operational while AWS restores its services.
MONITORING
26 days ago - at 10/20/2025 01:25PM
Due to our products reliance on AWS we are experiencing service disruptions until the issue has been resolved by AWS.
https://health.aws.amazon.com/health/status
Latest Proofpoint Security Awareness outages
Report Suspicious and End User Sync Issues - 17 days ago
ZenGuide - Admin and Training Functionality - 19 days ago
Training Modules Missing Scores in Reports - about 1 month ago
Report Suspicious / PhishAlarm - 4 months ago
Content - Global Library - 5 months ago
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