Outage in ProPay
ProPay System Processing Issue
Resolved MinorIncident Report
We are aware of an issue that is preventing some transactions from being processed.
Our teams are working to resolve the issue as quickly as possible.
Components affected
ProPay Credit Card and ACH ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 08:04PM
This incident has been resolved.
MONITORING
6 months ago - at 10/15/2025 06:58PM
Between 12:00pm and 12:30pm Mountain Time, some transactions timed out due to connectivity issues.
Our teams have identified and mitigated the issue, are monitoring for additional issues, and are researching the primary cause.
INVESTIGATING
6 months ago - at 10/15/2025 06:49PM
Updating Impact
INVESTIGATING
6 months ago - at 10/15/2025 06:45PM
We are aware of an issue that is preventing some transactions from being processed.
Our teams are working to resolve the issue as quickly as possible.
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