ProPay status updated a few minutes ago
ProPay is working normally
This chart shows the number of user-reported issues for ProPay service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ProPay is down. The map shows recent ProPay outages from around the world.
ProPay Outage MapIn the last 90 days, ProPay had 11 incidents (1 major outage and 10 minor incidents) with a median duration of 3 hours 19 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check ProPay status history below. IsDown detects when ProPay is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of an issue where Gross Billing Invoice reports were delivered only partially, resul...
|
Jan 06, 2026 at 09:01 PM UTC
|
about 20 hours |
|
We are aware of an issue of delayed funding for some merchants.
Our teams working to identify an...
|
Dec 27, 2025 at 05:49 PM UTC
|
about 7 hours |
|
Several merchants are encountering errors when completing verification steps or requesting login ...
|
Dec 15, 2025 at 03:40 PM UTC
|
1 day |
|
We are aware of an issue of delayed funding for merchants using the Heartland/Portico/ProPay Paym...
|
Dec 05, 2025 at 03:53 PM UTC
|
about 3 hours |
|
We are aware of an issue that is preventing some transactions from being processed.
Our teams are...
|
Dec 01, 2025 at 05:10 PM UTC
|
about 1 hour |
|
We are aware of an issue of delayed funding for merchants using the Heartland/Portico/ProPay Paym...
|
Nov 28, 2025 at 10:54 PM UTC
|
about 2 hours |
|
We are aware of an issue that is preventing some transactions from being processed on Canadian ac...
|
Nov 24, 2025 at 03:52 PM UTC
|
about 5 hours |
|
ProPay will perform an update on the Integration TEST environment between 10:00 AM and 11:00 Moun...
|
Nov 20, 2025 at 05:09 PM UTC
|
43 minutes |
|
Our teams are aware of an issue with a ProPay feature.
We are working to identify and address it ...
|
Nov 18, 2025 at 09:48 PM UTC
|
about 1 hour |
|
We are aware of an issue that is preventing some transactions from being processed specifically f...
|
Nov 10, 2025 at 04:23 PM UTC
|
about 4 hours |
Check if any ProPay component is down. View the current status of 4 services and regions.
IsDown has monitored ProPay continuously since June 2021, tracking this Payment Processing for 5 years. Over that time, we've documented 77 outages and incidents, averaging 1.4 per month. When ProPay goes down, incidents typically resolve within 341 minutes based on historical data.
We monitor ProPay's official status page across 18 components organized into 4 groups. IsDown interprets ProPay statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When ProPay is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track ProPay status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks ProPay's status page every few minutes, across all 18 components. We combine official status data with user reports to detect when ProPay is down, often before the vendor announces it.
When ProPay status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks ProPay official status page for major/minor outages or downtimes. A major outage is when ProPay experiences a critical issue that severely affects one or more services/regions. A minor incident is when ProPay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ProPay outage, we send you an alert and update your dashboard and status page.
ProPay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ProPay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ProPay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ProPay and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ProPay is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor ProPay health alongside all your other vendors in a single view.
Get notified when ProPay is down. Filter by severity to skip noise.
Route ProPay outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share ProPay service status with your team or customers on a branded page.
Looking for ProPay outage alerts like Downdetector? IsDown monitors ProPay's official status page for verified incident data, not just user reports. Know exactly when ProPay is down, which components are affected, and when service health is restored. Here's why official ProPay status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official ProPay status page monitoring. Know when ProPay is down with real time incident details. | ||
| Monitor 5,450+ services including ProPay in a single dashboard. | ||
| Instant ProPay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: ProPay official status plus user reports for early outage detection. | ||
| Maintenance feed for ProPay | ||
| Granular alerts filtering by ProPay components and regions. |
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ProPay isn't down. You can check ProPay status and incident details on the top of the page. IsDown continuously monitors ProPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ProPay is currently operational. You can check ProPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ProPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ProPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ProPay last outage was on January 06, 2026 with the title "Gross Billing Reports - Partly Delayed"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ProPay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ProPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ProPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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