Live ProPay status. See if ProPay is down, view recent outages, and get real-time alerts when problems start.
ProPay is operational
IsDown pulls data from ProPay's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 55 incidents since started monitoring ProPay status in June 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
16 days ago · lasted 1 day
We are aware of reports indicating that ACH returns are not appearing in the reports. Additionally, some ACH deposits are not arriving due to formatting issues. These issues are likely related to the recent migration to a new partner bank. Thank ...
about 1 month ago · lasted about 2 hours
We are aware of an issue that is preventing some transactions from being processed for Payment Facilitation partners integrated to Heartland/Portico solutions related to tokenization lookups. Our teams are working to resolve the issue as quickly a...
4 months ago · lasted about 2 hours
Due to unforeseen reasons, we are initiating a rollback of the production release that was deployed earlier this morning.
We've tracked and collected 55 incidents since started monitoring ProPay status
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IsDown aggregates scheduled maintenances for ProPay. Currently, there are 2 more maintenances scheduled.
Scheduled for June 10, 2025 at 12:57 PM UTC · until 01:57 PM UTC
On Tuesday, June 10th, between 00:00 and 04:00 (MDT), ProPay will perform an upgrade to the production environment. Version 25.4.1 (May Release). This is a re-release of the release originally scheduled for 5/22. *** All services and sites may b...
Scheduled for June 19, 2025 at 09:00 AM UTC · until 09:15 AM UTC
At 3:00 a.m. (MT) on Thursday, June 19th, the database system will undergo its monthly maintenance. We anticipate no more than 15 minutes of service interruption during this time frame.
Be the first to know when ProPay and other third-party services go down
Like DownDetector, but with official status information and alerts
Services commonly monitored together with ProPay
ProPay isn't down. You can check ProPay status and incident details on the top of the page. IsDown continuously monitors ProPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ProPay is currently operational. You can check ProPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ProPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ProPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ProPay last outage was on May 21, 2025 with the title "Missing ACH Returns"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ProPay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ProPay with maximum flexibility
IsDown monitors ProPay for major outages. A major outage is when ProPay experiences a critical issue that severely affects one or more services/regions. When ProPay marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ProPay status page for minor outages. A minor outage is when ProPay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ProPay status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ProPay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ProPay and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ProPay and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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