Check if ProPay is down, official outages, user-reported issues, and outages map.
ProPay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 64 incidents since started monitoring ProPay status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ProPay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 15, 2025
02:45 PM EDT
|
Minor
We are aware of an issue that is preventing some transactions from being processed.
Our teams are...
|
about 2 hours |
|
Oct 07, 2025
10:11 AM EDT
|
Minor
We are aware of an issue affecting the delivery of some ProPay Reports.
Our teams are working to ...
|
about 1 hour |
|
Sep 22, 2025
12:08 PM EDT
|
Minor
We are aware of an issue affecting the delivery of NOC and ACHReturn Files.
Our teams are working...
|
1 day |
|
Sep 19, 2025
09:47 AM EDT
|
Minor
We are aware of an issue affecting the delivery of some ProPay Reports.
Our teams are working to ...
|
3 days |
|
Sep 16, 2025
06:57 AM EDT
|
Minor
We are aware of an issue that may be preventing some transactions from being processed.
Our teams...
|
about 3 hours |
|
Sep 10, 2025
12:03 PM EDT
|
Minor
An issue has been identified impacting ProPay Canada Direct credit card and refund transactions.
...
|
about 8 hours |
|
Aug 29, 2025
06:02 PM EDT
|
Minor
We are aware of an issue affecting availability of our SFTP report site xfer.propay.com.
Our team...
|
about 3 hours |
|
Jul 14, 2025
12:47 PM EDT
|
Minor
The ProPay Partner Integration (Test) Environment is currently unavailable, pending the applicati...
|
about 3 hours |
|
Jun 16, 2025
01:22 PM EDT
|
Minor
Scheduled release update: On June 17th, between 12:00 am - 5:00 am MDT, Propay will perform an up...
|
about 21 hours |
|
May 21, 2025
12:33 PM EDT
|
Minor
We are aware of reports indicating that ACH returns are not appearing in the reports. Additionall...
|
1 day |
See what users are saying about ProPay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for ProPay. Currently, there are 1 more maintenances scheduled.
Scheduled for October 28, 2025 at 02:00 AM EDT · until 07:00 AM EDT
We will be undergoing scheduled maintenance during this time.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ProPay. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing service that supports credit card and ACH transactions via websites, mobile apps, and card readers, with additional features for batch processing and secure file transfer.
Monitoring ProPay since June 2021
Tracking 18 ProPay services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if ProPay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ProPay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ProPay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ProPay's 18 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ProPay and other services.
IsDown checks ProPay official status page for major/minor outages or downtimes. A major outage is when ProPay experiences a critical issue that severely affects one or more services/regions. A minor incident is when ProPay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ProPay outage, we send you an alert and update your dashboard and status page.
ProPay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ProPay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ProPay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ProPay and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ProPay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ProPay and other services.
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IsDown integrates with 20+ tools. Connect the status of ProPay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ProPay down?'
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While Downdetector relies on user-submitted reports to detect ProPay outages, IsDown monitors ProPay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ProPay status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including ProPay in a single dashboard. | ||
| Instant ProPay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ProPay official status and user-reported issues. | ||
| Maintenance feed for ProPay | ||
| Granular alerts filtering by ProPay components and regions. |
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ProPay isn't down. You can check ProPay status and incident details on the top of the page. IsDown continuously monitors ProPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ProPay is currently operational. You can check ProPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ProPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ProPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ProPay last outage was on October 15, 2025 with the title "ProPay System Processing Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ProPay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ProPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ProPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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