Outage in ProPay

Elevated Decline Rates.

Resolved Minor
November 06, 2025 - Started 5 days ago - Lasted 26 minutes
Official incident page

Incident Report

We are currently seeing a higher-than-normal volume of transaction declines affecting some of our partners. Our development team is actively investigating the issue to identify the root cause and implement a resolution. We will provide updates here as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/06/2025 03:58PM

No anomalies have been identified during our review and everything appears to be functioning normally on our side

INVESTIGATING 5 days ago - at 11/06/2025 03:35PM

We are currently seeing a higher-than-normal volume of transaction declines affecting some of our partners. Our development team is actively investigating the issue to identify the root cause and implement a resolution. We will provide updates here as more information becomes available.

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