Outage in ProPay
Elevated Decline Rates.
Resolved MinorIncident Report
We are currently seeing a higher-than-normal volume of transaction declines affecting some of our partners. Our development team is actively investigating the issue to identify the root cause and implement a resolution. We will provide updates here as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 11/06/2025 03:58PM
No anomalies have been identified during our review and everything appears to be functioning normally on our side
INVESTIGATING
5 days ago - at 11/06/2025 03:35PM
We are currently seeing a higher-than-normal volume of transaction declines affecting some of our partners. Our development team is actively investigating the issue to identify the root cause and implement a resolution. We will provide updates here as more information becomes available.
Latest ProPay outages
System Processing Issue - Payment Facilitation via Heartland/Portico transaction latency - 1 day ago
ProPay Integration TEST Environment - 12 days ago
ProPay Sandbox Environment - GP API - 12 days ago
ProPay System Processing Issue - 27 days ago
ProPay Reports Issue - about 1 month ago
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