Outage in ProPay

ProPay Feature Issue -

Resolved Minor
November 18, 2025 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
Components affected
ProPay Websites, Mobile, and Card Readers ProPay Credit Card and ACH Processing

Need to monitor ProPay outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 11/18/2025 10:33PM

This incident has been resolved. The implemented fix looks to alleviate the issue.

INVESTIGATING about 6 hours ago - at 11/18/2025 10:15PM

We are continuing to investigate this issue.

INVESTIGATING about 6 hours ago - at 11/18/2025 09:48PM

Our teams are aware of an issue with a ProPay feature.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.

Latest ProPay outages

System Processing Issue - Payment Facilitation via Heartland/Portico transaction latency - 8 days ago
Elevated Decline Rates. - 13 days ago
ProPay Integration TEST Environment - 19 days ago
ProPay Sandbox Environment - GP API - 19 days ago
ProPay System Processing Issue - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook