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Outage in Proton AI

Proton downtime

Resolved Major
June 23, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Proton is currently down and our team is investigating the issue. We apologize for any inconvenience and will provide updates as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/23/2025 01:38PM

The issue has been resolved. All Proton services are operating normally. Thank you for your patience during this incident.

MONITORING 11 months ago - at 06/23/2025 01:25PM

The applied fix has successfully stabilized the system. Proton and the API are now functional and the issue has been resolved. You may resume using the application. Our engineering team continues to closely monitor the logs to ensure stability. We will issue a follow-up confirmation once we've completed our monitoring assessment and can confirm full stability.

IDENTIFIED 11 months ago - at 06/23/2025 01:17PM

We have identified the root cause of the issue and have applied the first line of fixes. Our systems are beginning to stabilize, though we cannot yet confirm full resolution. Our engineering team is closely monitoring the situation and will implement additional measures if needed. We appreciate your patience as we work to fully restore service.

INVESTIGATING 11 months ago - at 06/23/2025 12:28PM

Proton is currently down and our team is investigating the issue. We apologize for any inconvenience and will provide updates as soon as we have more information.

Latest Proton AI outages

Reporting Performance Degradation - about 1 month ago
System Degradation - about 2 months ago
Proton Partial Outage - about 2 months ago

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