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Outage in Proton AI

Service Degradation - GCP Infrastructure Issues

Resolved Major
June 12, 2025 - Started 11 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing partial service degradation due to ongoing infrastructure issues with Google Cloud Platform (GCP), our primary cloud provider. Some features may be temporarily unavailable during this time. This appears to be a widespread issue affecting multiple vendors that rely on GCP infrastructure. Our team is actively monitoring the situation and will post updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2025 01:48AM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2025 09:49PM

Google Cloud Platform has largely resolved their issues, and we expect Proton's functionality to be operating normally now. Our team will continue monitoring the situation to ensure everything remains stable. If you experience any issues, please don't hesitate to contact our support team.

INVESTIGATING 11 months ago - at 06/12/2025 07:43PM

We are currently experiencing partial service degradation due to ongoing infrastructure issues with Google Cloud Platform (GCP), our primary cloud provider. Some features may be temporarily unavailable during this time. This appears to be a widespread issue affecting multiple vendors that rely on GCP infrastructure. Our team is actively monitoring the situation and will post updates as more information becomes available.

Latest Proton AI outages

System Degradation - about 1 month ago
Proton Partial Outage - about 1 month ago
Proton downtime - 10 months ago

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